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Do NOT report outages to our email or facebook accounts as those are not monitiored 24/7. To report an outage call 1-800-882-2500. THANK YOU!


Joining the efforts to promote safety and protect one another from contracting and spreading COVID-19, we are closing our office lobbies to the public until further notice.

We encourage customers to continue selecting one of our convenient payment methods: 

  • Use of the outside drop-off box located at both offices
  • Pay-by-phone by calling 1-844-749-3052
  • Pay online on our website or consider using Smart Hub Mobile App.


Our staff will still be answering phone calls and emails if you have any questions and our lineman are available to respond to power outages.  Your safety matters!  We will re-evaluate the pandemic status to determine when to reopen our office to members. 


Thank you for understanding. 

701-652-3156 -- Carrington            701-968-3314 -- Cando           1-800-882-2500 -- Toll free



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Northern Plains Electric Cooperative is an equal opportunity provider and employer.







If you get a call from someone claiming to be from Northern Plains Electric Cooperative demanding immediate payment or you will be disconnected and asking for your banking or credit card information, hang up.  They may call back again, but DO NOT BE FOOLED!  Northern Plains will never ask for your private financial information over the phone.

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