Members have reported receiving scammer phone calls claiming to be Northern Plains Electric asking them to update their account information. DO NOT give your personal information over the phone.
- Thank the caller for the information. Then firmly tell them you will contact the utility company directly using the number on your bill or on our website.
- Even if the caller insists you have a past due bill or your services will be shut off, never give banking information over the phone unless you place the call to a number you know is legitimate.